Very attentive protective and kind. The staff answer all questions. We adopted 2 kitties 3.2 months old now and 2 years 3 months old. They are a gem. Thank you Trish and staff for Bella and Cocoa. (Kitizen Cain and Rosebud). They are adapting well in their new home.
The people who volunteer here are some of the kindest, most warm-hearted people in the world. I had the pleasure of being helped by Jeanette and Trish, each of whom helped me to pick out the perfect cat. So happy to support them all.
Amazing place! We started off using petfinder and saw/ contacted many different rescue agencies. They were the easiest for us to use. Found 2 lovely bonded kittens thanks to everyone there, especially Doug and Trish!
You need to fill out application form, before visiting.. go somewhere else..go to kitchener or cambridge they don't require that..not very friendly staff, they want to your money first, but they say visiting is stressful for the dogs, lol.. disappointing,
This shelter committed fraud through the theft of our beloved Jack under false pretenses. We discovered Jack in our backyard about two weeks prior to Halloween. Since he was orange and it was close to Halloween, we named him Jack (for Jack o' Lantern). We realized that he may be a lost cat because he kept visiting us each day and sleeping under our patio furniture. He was a beautiful, affectionate guy who was in good health. We sheltered him, bathed (got sprayed by a skunk), and fed him, played with him, and got very attached to him. But before taking him to the vet to have him checked out, we wanted to ensure he didn't belong to another family. As such, I posted his description on lost pet sites and through our neighbourhood facebook group. I let that settle for about a week, but received no follow-ups. After another week, the guilt was still getting to me so I decided to go to the BHS to see whether he was microchipped. My kids pleaded with me not to take him to the BHS but I reassured them that Jack will be back. When I arrived a lady emerged and I explained that I'm trying to confirm whether Jack as another owner and to see if he's microchipped. The lady tried to locate it but couldn't find one. So as a next step, she suggested that the BHS advertise through their various lost pets platforms to get a wider search. But they said they could only do that if Jack was on-site in case the owners came to claim him. I was absolutely not comfortable with this especially after telling my kids he would be coming back home. I felt pressured to do the right thing and be absolutely certain no other family was desperately searching for him. So I made the lady guarantee that BHS would contact me in five days if Jack's previous family did or did not claim him. For their records, I completed adoption papers so that they would have all my contact information where they could reach me when it was time to bring him back home. With a heavy heart, I entrusted the BHS to keep Jack safe and keep me apprised on the situation. Nevertheless, I followed-up with the BHS almost on a daily basis to get an update on how he was doing and whether they heard anything. After the five days with no claim, they said he can be adopted and that we can pick him up right after he gets his check-up with their vet tech and Jack's blood test results are received. I was told the tests would be done on a Friday and the results back on the Monday. So I waited the weekend and called back on the Monday - my birthday. The receptionist then told me that Jack had already been adopted! I thought I was going to pass out from that news. How could they give our cat away?!! They were supposed to keep him safe!! And they lied and told me they were waiting for blood test results. I was heartbroken! So when my children came off the school bus, I picked them up without saying anything. They got the feeling we were finally going to pick up Jack. When we arrived at the BHS with my children, I asked them "Where's Jack?" I wanted them to explain to my children that the BHS people took our pet and gave him away never to be seen again. They were absolutely devastated and broke out crying. When I dug deeper into uncovering who took him, the receptionist told me it was the same vet tech that did his health examination. How incredibly corrupt and deceitful this organization is?! We entrusted this shelter to help us confirm whether Jack's previous family was out searching for him, and whether he rightfully belonged with us. I did not visit the BHS to have him ripped away from us so dishonestly. If I knew this is how they operate, I should have went with my gut instinct and returned home with him. We will never forget our Jack and the kids still very much miss him. This has certainly taught my children one terrible lesson in life...sometimes it's not in our best interest to do the right thing.
Had a pleasant experience walking into the Burlington Humane Society to donate pet items. I was delightfully greeted by wonderful reception staff. So very welcoming and compassionate. I would definitely consider adopting and or donating to this organization.
Took part in the Ruff Ride to raise money for the Humane Society. Great day. Super volunteers and great little shop with gently used items including pet supplies, toys, coats, carriers and more for EXTREMELY low prices!
Burlington Humane Society is a Canadian Animal protection organization based in Burlington, Ontario. Burlington Humane Society is located at 740 Griffith Ct, Burlington, ON L7L 5R9, Canada.
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