I came in with extremely damaged hair from bleaching it myself at home with drugstore products, Maria fixed it for me within 3 hours and took me from yellow and orange to platinum blonde, and it looks absolutely amazing! The ladies here are so sweet they offered me food and drinks and kept complimenting me, i had an amazing experience by far the best salon ive been to!?
Tried a few times for hair cut, colouring, and styling. Quality was decent. However today I was stuck in traffic behind an accident and running late. A lady called me saying “you are 15 mins late and your hair dresser has had someone else already. “ That was 11 mins after the appointment and I was already at the parking lot. I apologized and rebooked. Then I called back asking exact policy, she said no show after 15 minutes, while not the case. The attitude was soooo arrogant. Cancelled rebooking and won’t go back again.
I get my roots done on a monthly basis here, I love the all of the hair dressers but my favorite is Giselle. I highly recommend going to her for an amazing hair cut and roots, leave feeling beautiful :)
Unfortunately my hair is lost massively every day worse than the previous. I went there near one month ago for full hair highlights and my hair was done by Katie. I thought they are professional till I discovered the disaster after that my hair is getting falling tremendously!!! Near half of my hair is falling till this moment. It wasn’t my first time to do highlights and i didn’t face this problem before in any other places, but this is my first time in this place . Really disappointed with what is happening to me even I think to consider a lawyer.
i was told temporary and permanent dye was the same so she temporarily dyed my hair and it looked bomb for a week and now it’s right back to how it was before so i wasted $100+
I trust Catherine with my life. Every time she does my hair I leave so incredibly happy!! She's great at listening to your requests while still making sure it's what will look best. She got exactly the colour I wanted, and matched the cut of my hair to my reference perfectly. And she's not scissor happy!!
My mom showed the people a picture of what she wanted and the lady started cutting my moms hair and messed up pretty bad obviously, and another lady had to come in and try and fix it but ended up making it worse. My mom is a gorgeous woman who looks way younger than she is and the people at the salon made her look horrible! I almost cried when I saw her. When we got home I tried to style it differently but you literally can’t there is no way of fixing it. I suggest to train your staff better and to not cut a client hair if you don’t know how. I genuinely hate leaving bad reviews but just seeing my mom like this has made me so upset because I love my moms hair and it looked so good before.
Total Image is a Canadian Beauty Salon based in Burlington, Ontario. Total Image is located at 777 Guelph Line, Burlington, ON L7R 3M2, Canada.
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