going down hill quick. i have always ordered from home in milton and driven down immediately to the store where id arrive and have my order ready. as of late i order 3x a week minimum and i think in the last month ive had my order ready once. the last couple weeks i order ahead online before the store opens and arrive to pickup my order around lunch to get a new excuse everytime. why bother with an online service if you arent using it! very frustrating as a customer looking to avoid wasting time in the store. theres 2 staff members now 1 guy 1 lady with pink hair that are constant attitude issues. do better or ill be forced to buy my 2ozs a week in milton.
DO NOT COME HERE. Go to The Woods or Moonwalkr as an alternative, with better prices. Davis should be fired or get some serious customer service training. Shut the door on my face as I respectfully asked a question. Check my information, I’ve been a great & loyal customer, gave this branch my business for years. Probably thousands of dollars spent at this location alone. After this experience, I can guarantee I will never give this place my business again, and I will do everything in my power to stop others from coming as well. If you’re going to close 10 minutes before 11pm, you need to state it somewhere. You guys just made this rule up, which is a consumer protection violation for misleading store hours. I’ve been to other places that have served me up until 11pm, no problem. My theory is that the staff are just lazy and want to close early, so they made this policy up.
Man I got the best weed they said they had and it’s AA at very best. I wouldn’t give this garbage to a homeless person smh ?♂️. I even told them specifically I wanted top shelf bud. like the best of the best, she easily could have just said we don’t sell that here, trash only..Her reply when I saw the garbage she sold me was Well we are value buds… absolutely wild. I don’t not recommend at all. Unless you’re 60 and just like to smoke to burn your throat… I’m beyond mad at this transaction.
Always a great experience visiting. Special shout out to Safi, always hooks me up with the newest craft grown to try and always recommends great brands that are consistent.
The whole crew at this location is great! Very knowledgeable, personable and attentive whenever I come in. I especially love when I am served by Christina. She is always so sweet, fun and remembers what I like. When you're in - look for the lady with the bright pink hair! She'll get you situated :)
Let me start by saying I love value buds products but had a very bad experience over customer service a few days ago with staff member Christine. She was not very welcoming and me and my wife were met with hostile behaviour. I don’t know if it was because I’m black but every other person who walked in after me did not get the same treatment. It was very clear she had a problem with me she told me she wouldn’t serve me for whatever reason which made me extremely irate. I left store and won’t be back to this location.
I stopped by earlier today and was greeted with extreme rudeness by staff member Christine. Only because I walked in without showing my identification but can clearly see I’m twice as old as she was. I explained to her she didn’t have to speak in such a rude manner but she insisted on keeping it going. I won’t be going back to this location and won’t recommend it to anyone looking to purchase from value buds. I asked to speak with a manager she gave me a business card with the name “Todd Reynolds” I called the number and the in store phone started to ring and Christine started to laugh and suggested I send him a email insinuating that he wouldn’t answer nor care about this inconvenience I experienced. I’ve been here plenty of times before and have never experienced this kind of service. As long as Christine is working there I’ll take my business else where. 0/10
Value Buds Appleby is a Canadian Cannabis store based in Burlington, Ontario. Value Buds Appleby is located at 2485 Appleby Line Unit G1, Burlington, ON L7L 0B6, Canada.
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