The waffles with milk chocolate, strawberries, and bananas were absolutely delicious, light, fresh, and truly melted in my mouth. Every bite was indulgent without being too sweet. The service was just as wonderful as the food. Heba was incredibly kind, welcoming, and provided excellent customer service, which made the experience even more enjoyable. I’ll definitely be coming back and highly recommend it! ???
Food is absolutely phenomenal but I have to give a stand up applause for Preet and her service. Extremely friendly, positive, upbeat mood and smiles all around with her services. Definitely expecting the owner of this business to read the review and recognize her for her service. Picture of an almost eaten Crepe cus why not.
The staff is so humble, respectful and sweet. They offered me alot of complimenteries. Restaurants ambience is so facinating. Had perfect combination of good food and staff. Thank guys.
I came here for an Uber pickup around 9:15 PM, and I had one of the best customer service experiences I’ve ever had in Canada. The girl at the front greeted me so politely and treated me with real respect. She checked the order, apologized kindly that it would take a few more minutes, and even asked if I wanted anything while I waited. I forgot to ask her name, but I’ll get it next time and update this review. Amazing service—thank you!
Melt n Dip never disappoints! The quality of their desserts is absolutely amazing — everything tastes fresh, rich, and perfectly balanced. The atmosphere is always warm and full of great vibes, making it the perfect place to relax and enjoy a sweet treat. A special shout-out to Heba, who truly makes every visit memorable. She’s incredibly knowledgeable about every item on the menu, gives the best recommendations, and always provides exceptional customer service with a smile. Her friendly and professional attitude really adds to the overall experience. Highly recommend Melt n Dip to anyone looking for top-quality desserts and outstanding service!
Added a tip thinking they would bring our order to our table but nope, they just hollered that it was ready and then we had to get it ourselves. The desserts did not see high quality and the prices were way too high for what it is. Very echoey in there, a bit tough to have a conversation when a huge group of boisterous kids come in lol. Won’t be back, sorry.
Really disappointed with service here. I ordered 3 Dubai chocolate cups and all of them had barely any chocolate or pistachio cream, it was 90% strawberries. When I received the order, I noticed this and mentioned it to the employee working and she told me it was all layered within (which it was not) compared to the ads for the product it was as a serious let down. I normally don’t write negative reviews but unfortunately after calling 3 times the business did not answer to help me resolve this.
Melt n dip Burlington is a Canadian Dessert restaurant based in Burlington, Ontario. Melt n dip Burlington is located at 1860 Appleby Line unit 22, Burlington, ON L7L 7H7, Canada.
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