Jaskirat did an amazing job making our large slab size ice cream cake. Jaskirat went above and beyond with the detail, even customizing the cake to only have brown and blue candy all over the top and it was decorated beautifully. Jaskirat was very helpful and willing to do any customizations, highly recommend
This place is absolutely terrible. I’ve been to other Marble Slab locations before, and none were like this one. The staff didn’t weigh the ice cream, didn’t understand simple requests, and didn’t even bother to keep their hands clean. Completely careless and unprofessional. I will never come back here. If you love your kids and care about basic hygiene, stay away from this place
They make less than half the flavours and don’t fill the freezer IN THE MIDDLE OF SUMMER. You’re an ice cream shop. They also didn’t let me use the washroom as a paying customer. I had to go into great clips which was a bit ridiculous. I avoid this location at all costs. Cheaping out at all costs.
What a lovely experience! Jasleen was friendly and interacted with us throughout our stay. This was our first time at Marble Slab. We went for a little birthday treat for our 4 year old and she was quick to make suggestions and interact with our son. Ice cream was great! A nice little spot with cheerful service.
Maybe the owner could hire some extra help! Ice cream is very good. The lady that helped us was very helpful. Ice cream cakes are fantastic! Thanks again!
I had the worst experience at this branch. Three out of four times, the ice cream was either melted due to faulty freezers or out of stock. On my most recent visit, there was no one attending to customers. After waiting inside for a while, the only employee finally came in from outside, carrying two bags of groceries—apparently running personal errands during her shift. It was disappointing to see such poor service and management.
Can I give 0 stars? I will never be back, you can tell this franchise changed ownership and is no longer the location I grew up going to: - The ice cream is basically soup as they don't run the refrigerator to keep it cool. - I asked for strawberries as a topping and they said they don't offer them anymore? I called a location nearby and they had strawberries. - They no longer weigh the ice cream. - Location is run down. The new owners are trying to run this place as cheap as possible but they are running it into the ground.
Marble Slab Creamery is a Canadian Ice cream shop based in Burlington, Ontario. Marble Slab Creamery is located at 3047 Appleby Line Unit C1, Burlington, ON L7M 0V7, Canada.
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