We have tried many groomers in the past with other dogs. Katherine and Burlington Dog Grooming are the best we have ever experienced!! Katherine is not only kind and caring, she is incredible at what she does!! If you are looking for a groomer look no further than this company!
We just had our first bath with Katherine and she was great! We have a pretty nervous, senior lab who had knee surgery a year ago so she needs a little extra time/help. From the moment we arrived, Katherine was patient and kind, and took it at our pup’s pace. At pickup, our girl was full of happy tail wags, and she looked and smelled great. Katherine did a great job — we will certainly be back! If you are nervous about trying a new groomer, you can absolutely trust Katherine.
I've gone to Katherine with my dog Molly for nearly 8 years for her grooming and nail trimming. She has always been so wonderful and been so gentle and understanding with Molly, even though she tends to be more of a neurotic dog. Katherine is able to adapt to whichever animal she is working with to ensure a smooth appointment and the well-being of the animal. I love Katherine and wish I could have stayed with her, but unfortunately I moved out of the province and am now in search of a groomer that is anywhere near as good as Katherine. If you go to this place I can assure you you are in good hands!
We have been taking our dog Rose for the past 6 months for nail trims, and I highly recommend Burlington Dog Grooming! I also love being able to book appointments through text message
I was looking for a new groomer in Burlington as the place I used to take my dog was too far and too expensive compared to other places. They always did a great job, but I wanted somewhere new. I found Burlington Dog Grooming on Google and a Top 3 site and they had some really great reviews and they were only 5 minutes from my house! My initial interaction with whomever books appointments via text was great! They seemed friendly, convenient and they could get him quickly. I was given a price via text that was cheaper than the last place, but understood it wasn't confirmed until they saw him. They day of his appointment came, I dropped him off, gave specific instructions and waited to pick him up. Only 1 hour, 15 minutes later they were done! Amazing time and he looked really great! I am giving 3 stars because when my boyfriend picked him up, he paid quite a bit more than I was quoted and was told that it was based on his behaviour!! I was never informed that pricing was based on how my dog behaved and in the 11 years I have been grooming my Maltipoo (Maltese/Poodle mix) I have never been told this! I was shocked and a little upset. I specifically informed the groomer that he was a nervous/anxious senior dog and that he has been doing grooming his whole life. Every other groomer I have taken him to, in Burlington or elsewhere, has always told me he was very good. Based on what was told to me here, they must have all been lying. I am disappointed that a groomer, whom I was told had over 10 years of experience, based my price on how well behaved my dog was and didn't inform me of this prior to booking. Definitely won't be taking him back here even though it's much more convenient for me to get to. Thanks for a really nice haircut though.
My poor dog is traumatized from going to this groomer! The Vet said his anal glands were attempted too many times. He is now on antibiotics. I texted the owner and did not receive a reply! Please people be wary of this place
Love the staff here. Took my Aussie in for a spa day, and she looked great afterwards. A day later we thought she needed a little more off the chest. I called Katherine and explained. She had us come in a bit later and did the trim. I don't normally watch, but they definitely earn their money. She tends to "dance" as they put it and I'm surprised she doesn't come home in patches after an appointment, but somehow they get the job done. Thanks for your great work!
Burlington Dog Grooming is a Canadian Pet groomer based in Burlington, Ontario. Burlington Dog Grooming is located at 450 Appleby Line, Burlington, ON L7L 2Y2, Canada.
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