If we could give more than 5 I most certainly would. We adore everyone who we have talked to on the phone for order, advice ect. Dan is such a kind hearted soul and when we had our very first delivery to our home he brought a extra special treat for our Great Dane Everest. She even tried to hop into the back of his vehicle when he was leaving lol. The also go the extra mile and while I was recovering from a TKR even went as far to bring our order of Raw food down stairs right to my freezer. Now we have Sara who does Everest's deliveries. Again what a kind hearted women she always greets both Everest and I with a big smile and always asks how things are and has become such a lovely friend over the many deliveries to our home. She knows that I have back and knee issues and again takes the time to zip down to my basement so I don't hurt myself to deliver our BIG OL Danes food right to our freezer so all I have to do is put it away. I'm so glad I made the call to Back To The Bone and have told lots of our friends and passerby neighbors who have Puppers to check you guys out and make the switch to a company that truly cares about their Pupper clients and their Human Clients. What a super kind bunch of people who really do go above and beyond for their clients ❤️ Thanks to everyone for being top notch and the most lovely. For always taking a few minutes to interact with our beautiful Dane and give her some love ❤️ Our family and of course Everest think the world of you all. We look forward to many more years ordering from this Stellar company. 100/100 to everyone at Back To The Bone in Burlington xx
This store is the only place I have found that has frozen beef lung! One of my puppies absolute favourites! I visit a lot and everyone is so friendly and helpful!
Back to the bone is our go to store for all our dog food needs. The staff is incredibly friendly, professional, and the products the carry are top notch. It’s such a comforting place to go to and our frenchie loves it, it’s really is the best store around
Back to the Bone has a great variety of healthy pet food and treats for my little boys. The staff are very knowledgeable and always willing to help. Love this store.
Friendly and knowledgable staff, as well as great variety of frozen raw and freeze dried foods, make this our place of choice for ensuring our four-legged family member gets a healthy diet. And the kove and treats she gets whenever we go in are a definite bonus.
Great staff and service! Cheryl groomed my very bitey puppy, Ollie and took good care of him!
Great experience ! Well trained and well Informed employees. Didn't pressure me to choose a certain brand like some raw stores I've been too. They even wrote the exact amount of a product my corgi Winston would need. Great selection and a lot of variety good prices too very comparable to other places I've been.. love it great option for food for my pupper
Best service you will ever get. Love this store. Our Malshi Molly has been on raw since she was 1, she's now 5 and in great health. Donna had a look at her teeth today gave me lots of info and some great bones. To my surprise Molly actually ate the whole beef rib, now those are good teeth let's hope her belly does as good a job.
Great! I love their selection of raw dog food. One of the only places to stock Ziwipeak air dried too!
Very friendly and knowledgeable staff. Love bringing my pup in for a nail trim, wash, a treat or just a chat about her well-being needs.
Back To The Bone Inc. is a Canadian Pet Store based in Burlington, Ontario. Back To The Bone Inc. is located at 495 Walkers Line, Burlington, ON L7N 2E3, Canada.
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