⭐ ⭐ ⭐ ⭐ ⭐ I had an amazing experience at the L’Intervalle store at Mapleview Mall thanks to Cassandra! I came in feeling stressed and overwhelmed because my favorite pair of heels were chewed by my puppy, and I had an important event in just two days. Cassandra was incredibly kind, attentive, and not pushy at all. She asked all the right questions about my event and outfit, helping me narrow down the perfect options. She went above and beyond by finding the exact pair of heels I’d lost—even tracking them down on clearance in another province—and ordered them for me. On top of that, she made sure all available promotions were applied so I got the best deal possible. By the end of my visit, I left with three pairs of shoes and feeling fantastic about my purchases. Cassandra’s level of customer service is truly rare and made my day so much easier. Thank you so much for being so helpful and pleasant!
The fact that you can still buy a leather shoes, purses, boots, slippers, sandals is huge for me. They’re made in Italy and Spain. the leather is like butter.
I never leave google reviews - but if I could give 0 stars I would. Shopped here thinking it would be great to support a small Canadian shoe business but after the treatment I received I have full regrets. First of all - they will tell you their leather is real but it is 100% FAKE and will tear after a single use. I have never experienced such disrespectful customer service until dealing with Sarah the ‘assistant manager’ in Burlington. She offered me a refund for my shoes, so I take time out of my day to go into store and she proceeds to tell me that she actually can’t do that and I can’t get my $200 back after I already gave back my destroyed ‘leather’ boots. So now I have no boots and no money back. After i asked why she wouldnt give my money back, Sarah kicked me out of the store. I’m not sure what kind of a business this is, nor am I sure why Sarah is allowed to work there - but please do not waste your time and money here. I’ll be filing a claim through my bank until I get my money back - this business is an absolute disaster.
Sales associate claimed these shoes I bought were leather. After 4 wears the shoes are peeling… real leather DOES NOT peel. I called to get a refund for the false advertisement and they could not do that. I suggest not shopping here as you will be getting FAKE LEATHER SHOES.
The staff here are amazing. My favourite shoe store, I almost always go home with something because the quality is great and they often have sales. Staff always make me feel taken care of and never pressure me to buy. Always happy visiting this store!
I was so excited to see L'intervalle open in my mall so I could stop having to go all the way to Toronto. I must admit my shopping experience expectation hadn't been met until I met MATTEO. Thank you so much for taking your time to go through my transaction history and find which pair I rant about being my favorite every time I visit. I could never seem to replace, even when I tried online, I ended up with a merchandise return card. He took his time to explain it may be a hard find and potentially not get routed to the order. He made me feel confident by properly explaining the exchange/refund policy and said its worth a try...and it WAS !! YAY MATTEO! Way to go bestie! <3 I may be part of a tough crowd to please but this is what we mean when we see you go above and beyond. Now I have a fresh pair to wear as the maid of honor in my best friends wedding <3 Thanks again!!!
Just wanted to post quickly that we popped into this store over the holidays for a gift. The staff provided us great service. We were impressed. Service is declining in most shops these days in my opinion. The staff were very helpful and knowledgeable. As a male, women’s shoes are not my specialty. They offered great suggestions and tips. My purchase was greatly received and we will be back. Had never heard of this store name before but were very impressed by the staff and range of footwear.
L'INTERVALLE is a Canadian Shoe Store based in Burlington, Ontario. L'INTERVALLE is located at 900 Maple Ave, Burlington, ON L7T 2R8, Canada.
Please contact with L'INTERVALLE using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find L'INTERVALLE opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Shoe Store in Burlington
You Might Also Consider