Truly nothing against the staff. They’re always lovely. Twice now I’ve paid close to 300.00 for a dress only to have the zipper fall apart the day I needed to wear it. Fool me once, etc. Won’t be shopping here again. The price vs quality has become awful. Again, nothing against the workers.
I had experience terrible service at this store. Staff is really rude and disrespectful.Bought a dress and one of lady mention u can exchange or return within 14 weeks but will be refund on gift card, now when i went to return they refused to accept it and says their return policy is 10 days,told them u need to mention me that before if i can come now after 12 days due to busy schedule can come within 10 days but they said we cant do anything and refuse to help. Will never go to this store again and either dont recommend anyone to visit their .
I needed a dress immediately because the zipper for the one I had for my son's wedding broke. I called and they had 5 for me to choose from. Absolutely thrillerd with the service. I'm dressed and ready in under an hour. I'll never forget their service and kindness. Thank-you so much.!!!!!❤️❤️❤️
Love the new store - much brighter and more stock. Basia the manager is the best as well as the other ladies that work there. Everyone is friendly, honest and offers good ideas.
I was very pleased with my experience, the staff were very helpful, polite and nice , they even worked around to get an extra discount because was my birthday Very happy with my purchase
Stay away if you’re a person of colour. Writing this review today so they know who we are. We came all the way from the Southern part of Ontario to check for reception outfits. The way my fiancé was treated was HORRIBLE!!!!!!! As People of Colour, I know it was intentional. My fiancé was hurled out literally by the attendant and he only felt comfortable to stand outside while I tried on the dresses. An elderly white couple were allowed in the dressing room and my fiancé was told to get out. He did and they had to look for him when he left to give his comments on the dresses I chose. Some of the dresses reeked like dry armpits but that aside, I found some dresses I loved. The attendants were pushy, checking in every second like I’ll evaporate with the outfits or something. I had to come out to the main mirrors which made me uncomfortable. My fiancé had to watch with others in the shop while compliments from outsiders came at me. I wanted a private view session with the person I’m going to marry. My fiancé was annoyed by the attitude of the attendants. I have dresses from Melanie Lyne and it’s not that we can’t afford it but I won’t sit while my fiancé gets insulted. He wanted to have a seat after he kept getting called back and he was yelled at to the point that I heard it in the dressing room. He was told not to sit and go out. A white man comes and they’re all jolly around him and he gets to sit on the chairs near the dressing room and the attendants even asked him to go inside to help his wife. After I was struggling with the zips and obviously heard the voice of a man in the next cubicle, one attendant comes telling me unsolicited saying “yours can’t come in because it makes some women uncomfortable” like WHAT THE HELL An old man standing outside of the changing room wouldn’t make me uncomfortable? I will never return here and they can keep their dresses there. Plus most are from China so you’re better off ordering from AliBaba. Pretentious saleswomen. All the best in losing sales with your APPALLING attitude. Oh and the attendants wear cheap looking clothing and can’t advise you.
Great longlasting clothing that's worth the price but very pushy salespersons who follow you around suggesting everything and anything and anytime you pick up an item they offer to put it in the back. I like to browse a store and hold onto items to find matching items. I told the sales persons multiple times this and they continued to follow and offer. Almost walked out.
Melanie Lyne is a Canadian Women's clothing store based in Burlington, Ontario. Melanie Lyne is located at 900 Maple Ave, Burlington, ON L7S 2J8, Canada.
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